Refund policy

Refund policy

The item can be returned within 14 days after receiving, If you find it not as described, except for the slightly difference in color of gemstones. Please note that the color of the photo may differ from the actual due to different computer monitors and other devices, but we try to ensure that the images in our shop accurately reflect the size, shape, and color of the gemstones.

We promise to work with you to solve any problem as we want you to be satisfied with your purchase. But if you want to return the order, we will provide you with a refund minus shipping & handling charges within 14 days after the receipt of returned item.

We don’t refund in case your order misdelivered by reason the address provided by you is incorrect.

Nanosital Co., Ltd has rights to update or change the shipping and Refund policies without prior notification.